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Returns & Refunds

We want you to love POWDER+. If you don't, we've got you covered.

30-day money-back guarantee

Try POWDER+ for 30 nights. If it's not for you, contact us within 30 days of delivery for a full refund of your most recent order — even if the tube is opened. No hoops.

How to request a refund

  1. Email nattyplus69@gmail.com with your order number and a quick note.
  2. We'll confirm your refund and let you know if anything needs to be returned.
  3. Refunds are issued to your original payment method, typically within 5–10 business days of approval.

Damaged or wrong items

If your order arrives damaged or incorrect, email us with a photo within 7 days and we'll send a replacement right away — no return needed.

Subscriptions

You can cancel your subscription anytime before your next refill processes. The guarantee applies to your most recent order; reach out and we'll always do right by you.