Returns & Refunds
We want you to love POWDER+. If you don't, we've got you covered.
30-day money-back guarantee
Try POWDER+ for 30 nights. If it's not for you, contact us within 30 days of delivery for a full refund of your most recent order — even if the tube is opened. No hoops.
How to request a refund
- Email nattyplus69@gmail.com with your order number and a quick note.
- We'll confirm your refund and let you know if anything needs to be returned.
- Refunds are issued to your original payment method, typically within 5–10 business days of approval.
Damaged or wrong items
If your order arrives damaged or incorrect, email us with a photo within 7 days and we'll send a replacement right away — no return needed.
Subscriptions
You can cancel your subscription anytime before your next refill processes. The guarantee applies to your most recent order; reach out and we'll always do right by you.